There are still online casinos who use television as a major driver of traffic to their sites, despite all the crackdowns on gambling advertising around the world. One of these brands is Jackpot City, who continue to use the medium to promote a VIP-type of lifestyle inside their online domain. Let’s have a look at the site to see if the details match the advertising.
Jackpot City is one of the brands now managed by the Digimedia Group. This casino group has been consolidating many casino brands over the last decade, and now has 20 under their umbrella. This particular casino launched all the way back in 1998, which may explain why it continues to rely on TV as an advertising option when newer casinos bypass the traditional medium.
Jackpot City, along with all the other Digimedia brands, has a gaming license from the Malta Gaming Authority as well as from the Kahnawake Gaming Commission. The latter comes as a legacy license for hosting and software purposes, although it is the Malta license that is more likely to protect you as a player should something go wrong between you and the casino.
Due to the restrictions that come from the licensing authority, several countries are on the restricted list at Jackpot City. This list includes the United States, the UK, Spain, and France to name a few – these countries are not allowed to register real money accounts with this site.
The Casino Games
This casino is operating with Microgaming as its only software provider. This is excellent news for players, as Microgaming has long been a leader in this industry, winning several awards for excellence along the way.
The shining star of the Microgaming platform is the slots catalog, which is on full display in the Jackpot City lobby. Starting with the progressive jackpot games where you can play for millions of dollars in instant prizes, and moving to the great cross-branded content that comes from years of negotiating marketing arrangements with popular entertainment brands, you can see the effort that the team has put into their slots. There are hundreds available through Microgaming’s platform, so you will for sure find something you like!
The Table Games and Video Poker sections of the casino are also full of exciting games to choose from. There are over 10 different varieties of Blackjack alone, with every side bet you could imagine. All the table games are fast and excellently deliver the hands. Many of the video poker fans who are reading this review already know how great the selection is whenever they come across a Microgaming casino. We love that there are games to choose from in the 20 different variants that, when played at max coins and to perfect strategy, end up with odds that are slightly in your favor! Our testers tried very hard to win that Royal Flush jackpot but to no avail…this time.
You will also find a series of tables that feature Live Dealers, being broadcast onto your screen via high-definition live streaming. These dealers are located in studios across Europe and give you the feeling of being in a live caisno while playing your favorite games from the comfort of your own home.
The games at Jackpot City are available in a non-download browser format, which means they can be enjoyed equally from a PC or a mobile device. Well, actually, it isn’t exactly even – there are a few slots titles that are not available on mobile devices, but given that there are hundreds of slots at this casino, you won’t even notice they aren’t there!
The Welcome Bonus
Jackpot City has an aggressive Welcome Bonus for their players, offering up to $1,600 in bonuses to new players. The Welcome offer consists of 4 100% match bonuses to a maximum of $400 on each deposit. This sounds like a great deal, but in the fine print, it is outlined that you only have 7 days to redeem for these initial bonuses. This means you need to be ready to deposit $1,600 in the first week you are on the site, which may be a little too much for some players to handle. The wagering requirement is also a bit high (50x) so don’t count on earning too many bonus dollars unless you happen to go on a winning streak.
The Payment Options
A site that doesn’t take American players typically offers way more options for payments, and this is no different at Jackpot City. Given that the majority of their business is in Europe, we are not surprised to see many payment solutions that target specific countries or regions in this list.
- Citadel Direct
- Direct Bank Transfer
- Paysafe Card
- Visa Debit
- Visa Electron
- Easy EFT
- Pay Spark
The VIP Program
Technically, the site has a tiered loyalty program that gives players a tier bonus on earning points as they reach higher levels of the program. This isn’t much of a VIP program, as we tend to see far more rewards and perks being given out to players at other sites with full VIP offers. Maybe Jackpot City knows something we don’t about the value of loyalty.
The Support Department
Customer service is paramount especially for a site that offers their games to so many different countries. Let’s start with the fact that the website is available in over a dozen different languages. This should alleviate a lot of general customer support as players will be able to understand promotions in their native tongues. There is no telephone number to call, but you can reach someone at the casino 24 hours a day via the Live Chat feature, or you can send the support department an email.
Jackpot City is a site with a long history, and it is always good to see a site still around and flourishing after all these years. Being consolidated into the Digimedia fold has definitely helped the caisno stay profitable, but it still has its own unique set of promotions. We would like to see a better VIP program but can overlook that for the great software being used from Microgaming. We definitely recommend Jackpot City to our readers.